12th pass job pune

Victaman Services Pvt Ltd

Hindi Customer Care Executive

Full Job Description

Responsibilities

Handle many inbound and outbound calls to customers and clients.

Identify the needs of customers resolve issues and provide solutions.

Upsell other products wherever possible.

Ensure you follow the customer service script provided by the company for uniformity.

Maintain good customer relations.

Meet personal targets and work towards meeting team targets.

Maintain records of the conversations with the customer and analyze the data.

Write and submit timely reports on performance targets and customer queries.

Job Type: Full-time

Salary: ₹16,000.00 – ₹18,000.00 per month

Schedule:

  • Day shift

Ability to commute/relocate:

  • Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Higher Secondary(12th Pass) (Required)

Language:

  • Hindi (Required)
  • English (Required)

To apply for this job please visit in.indeed.com.