Admin Jobs Cardiff


Accounts Receivable Administrator

Job Description

Sonovate is a lending and technology with a clear vision: To be the premier global financing platform for the ‘Future of Work’

We’ve created an end-to-end work pay solution to power the new working world. One that lets businesses unlock the power of flexible working, contract and freelance markets with none of the hard work or complications that come with old-school finance solutions.

We’re leading a revolution and changing how businesses of all shapes and sizes access finance and support to manage their freelance workforce.

About our team

It’s not just the work you do that matters but who you work alongside and it’s fair to say Sonovate would not be what is today without our people – we’re a group of high-performing, fast-moving, collaborative individuals, who are authentic and don’t take ourselves too seriously.

We’ve always valued quality over quantity when expanding our team and that means that we have teams full of star players, across the board at Sonovate – sharing our experiences and building something great.

Our team live and breathe our Sonovate Values. We look to them daily when engaging with each other, our customers, making decisions and developing our goals. As we grow, our processes and strategies may change but our values will always remain at the heart of Sonovate.

The opportunity:

Work proactively to deliver and maintain a first-class service alongside a team of credit controllers, ensuring we build a secure and profitable Sonovate. This is built on developing professional and efficient relationships with your team and providing excellent standards of customer service both internally and externally. This is to ensure that risks are identified and escalated, and the duties are managed and maitained.

Duties and Key Responsibilities:

Manage manual allocations of cash gained daily
Manage and investigate credit note allocations
Reaching out to debtors for required remits or further allocation information, and assist the team with any queries as a result of your allocations
Liaising with Finance to arrange refunds as necessary
Providing daily support for our Credit Control & Accounts Receivable Teams, which includes cash/credit note allocation issues and reconciliations
Assist with new debtor verification via phone and email
Update customer records to reflect payment dates and remittances, to enable cash forecasting
Assist the Credit Control Manager and Senior Staff with any ad-hoc administrative duties
Liaise with customers via telephone and email
Work closely with internal stakeholders to allow best practice
Challenge working processes and suggest improvements
Escalate issues to the Team & wider business

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