QA roles and responsibilities include-
-Call monitoring and providing actionable insights.
-Through monitoring, a QA analyst will gather information to improve agent performance.
-As the QA team monitors the customer interactions, they will use evaluation forms to capture insights from these interactions.
- Hiring Organization: Amazon
- Post Name: Quality Auditor
- Qualification: Bachelor’s (Preferred)
- Job Type: Full-time
- Salary: ₹10,225.38 per month
Ability to commute/relocate:
Mani Mazra – 160101, Chandigarh: Reliably commute or planning to relocate before starting work (Required)
total work: 2 years (Preferred)
To apply for this job please visit www.glassdoor.co.in.