Any Job Vacancy In Chennai For Female

GenxLead Solutions Pvt Ltd

Customer Care Executive( Female Only)

Full Job Description

Responsibilities

  • Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts.
  • Manage large inbound calls.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Follow communication procedures, guidelines and policies.
  • Take an extra mile to engage customers.

Desired Profile

  • Excellent Communication in Hindi is mandatory.
  • Strong phone contact handling skills and active listening.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Proven customer support experience is added advantage.

Job Types: Full-time, Regular / Permanent

Pay: ₹10,000.00 – ₹25,000.00 per month

Schedule:

  • Day shift

Education:

  • Bachelor’s (Preferred)

To apply for this job please visit in.indeed.com.