Bpo Call Center in Ranchi

ANAGHA SOFTECHS

Customer Service Executive

Full Job Description

Answering phones and explaining the product and services offered by the company.

Contacting existing customers as well as prospective customers using scripts.

Obtaining customer information and other relevant data.

Asking questions to the customer and understanding their specifications.

Resolving queries and issues related to the products and services.

Making recordings of all the sales phone calls and sales deals.

Taking and processing product orders in a professional manner.

Maintaining the database of the customers on a regular basis.

Suggesting solutions based on customer’s needs and requirements.

Job Type: Full-time

Salary: ₹8,000.00 – ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Life insurance
  • Paid sick time
  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Ranchi, Ranchi – 834008, Jharkhand: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Secondary(10th Pass) (Required)

Experience:

  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Language:

  • English (Required)
  • Hindi (Required)

To apply for this job please visit in.indeed.com.