Call Center Jobs in Nashik 12th Pass

Axis Bank

Job Description
Join Axis Bank as Call Center Representative job nearby Nashik to help and solve issues of Maharashtra customers as an Inbound/ Outbound calls, The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries. keeping customer satisfaction at the core of every decision and behaviour.

 

Post : Call Center Representative (RM / Sr. RM)

Education: Min 12th passed / Any Graduation.

Pre-requisite: Excellent Typing and Communication skills.

Experience: Min 6 months experience – Freshers welcome provided they have excellent English grammar.

Working days: 6 days working

Work Location: Nashik Maharashtra

 

Roles & Responsibility at Axis Bank Nashik:

Identify and assess customers needs to achieve satisfaction
Provide accurate, valid and complete information by using the right methods/tools
Can handle Nashik customers complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Participate in engagement campaigns to potential and existing clients to increase growth opportunities in Nashik
Assist office staff with client credit applications and transaction processing
Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
Cross selling of partners BFSI products in Nashik.
Eligibility Requirement for Tele-Caller Job in Nashik:

Freshers and experience candidates from Nashik both can apply
If someone having Tele calling or BPO experience should be perfect fit.
Can Speak in Maharashtra local language – Marathi or Hindi, English
Good knowledge of relevant computer programs and telephone systems
Excellent communication and presentation skills
Should be local from Nashik MH.

To apply for this job please visit telecaller.bfsijob.com.