Graduate Jobs Cardiff

Purple River

Graduate Technical Consultant

Job Description

You must have an inherent curiosity, self-awareness, and drive to learn, understand and improve yourself and our customer’s experience as part of a small and ambitious team. Only positive, open, and inclusive attitudes work well here.

Your Tasks:

  • Customer Support for all COPA-DATA products via email, phone, web, and onsite
  • Assisting COPA-DATA sales team with sales pursuits at client sites
  • Technical training of clients using COPA-DATA presentations
  • Delivery of technical workshops
  • Ad-hoc consultancy assignments
  • Technical appraisals and presentations
  • Proof of concept and demo application design
  • Initiate, manage and collaborate input from appropriate group departments,i.e., sales, consultancy, technical services, training
  • Technical lead for all solutions
  • Production of technical proposals
  • Input into RFIs, ITTs, RFPs, RFQs etc
  • Participation in marketing events where necessary to raise market awareness
  • Take a proactive part in our Global Service Alliance

Required Skills, Knowledge, and Characteristics:

Essential

  • Degree qualified (Computer Science or Engineering related degree)
  • Dynamic go-getter, pro-active in approach to everything you do with a positive can-do attitude
  • Team Player with the ability to quickly build rapport
  • Keen interest in technology and problem solving
  • Practical communication skills with the ability to build strong relationships, lead client discussions and engage at a technical level
  • Excellent attention to detail, with a quality focus and completes tasks/ maintains records in a thorough manner
  • Driving Licence and ability to travel to trade shows

Desirable

  • Experience with Industrial Automation, PLCs, HMI, and SCADA or final year project based on software/control
  • Experience in providing excellent customer support
  • Technical skills or interest in HMI, SCADA, PLCs, networking and communications, Windows Operating Systems, Visual Basic, and SQL Server

Personal Qualities

  • Takes personal responsibility for their work
  • Excellent IT skills
  • Excellent interpersonal, written, and verbal communication skills
  • Excellent problem-solving and troubleshooting skills
  • Excellent self-organization (plan, implement, reflect, improve)
  • Comfortable dealing with ambiguity in a technical setting
  • Ability to be flexible and to be able to multi-task and prioritise a varied workload
  • Shows initiative and identifies areas of improvement
  • Enjoys working as part of a team and is adaptable to provide cover for colleagues as required
  • Possesses sound judgment skills and is comfortable challenging the ‘status quo.’
  • Ability and desire to learn new things

To apply for this job please visit www.glassdoor.co.uk.