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South Western Railway

Metro Guard 

Job Description

We are proud to operate one of the busiest train networks in the UK, our Guards keep our customers moving 364 days of the year and therefore, work shifts, which can mean early starts and late finishes. During each journey that our Guards embark on, they perform a multitude of tasks that can range from assisting a customer with additional needs to use our services, to taking control of an on-board incident while minimising performance and safety impact on the rest of the network. . Think you can handle that? Then this might be the job for you.

If you are a people’s person who enjoys delivering excellent experiences and has a keen eye for detail, we would love to hear from you. Further details are listed below, or you can contact our friendly recruitment team to find out more.

Desirable traits

We have found that individuals with the following personal traits perform well within the Guard role, enjoying a long and productive career at South Western Railway.

Enjoy interacting with customers and colleagues while going over and above to provide a great customer experience.
The ability to multitask and work systematically both in a team environment and autonomously.
The foresight to recognize changing safety and customer requirements.
The ability to keep focused and self-motivated for long periods of time.
What benefits do we offer?

There are some great benefits that you will receive when working with South Western Rail, some of which are listed below:

Free rail travel onboard South Western Railway.
Free rail leisure travel, for you and your partner / dependents onboard South Western Railway
Discounted rail travel, for you and your partner / dependents with other Train companies.
Discounted international rail travel after 1 year of service.
Discounts on activities through SWR rewards.
Employee reward and recognition scheme
Comprehensive pension package.
The opportunity for continued education with internal apprenticeships and development programs.
We have a great support network ensuring an inclusive and supportive work environment.

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