Hindi Call Center Jobs in Indore For Fresher

  • Full Time
  • Indore
  • 25000 INR / Month

Indiyaa Distribution Network LLP

Job Description:

Company Profile: – Indiyaa Distribution Network LLP is one of the largest direct response telemarketing company of the world. The Company takes pride in a committed workforce of 1200+ dedicated employees.
Job Descriptions: – Asst. Manager Call Center · Ability to Handle Team Size of 25 to 35 CCEs for Inbound & Outbound process·

  • Hiring Organization: Indiyaa Distribution Network LLP
  • Post Name: Call Center(Female)
  • Qualification: Higher Secondary(12th Pass) (Preferred)
  • Job Type: Full-time
  • Salary:  ₹25,000.00 per month
  • Experience: – 2-3 Year.

Responsibility:

  • Maintain team discipline and actively involved in the performance of the team based on company goals and objectives.
  •  Motivate team members, setting targets on weekly, monthly basis to promote healthy competition among team members.
  •  Identification of Individual strengths & areas of improvements; interests.
  •  Develop and bring the low performers up the learning curves.
  •  Responsible for call monitoring and providing coaching and feedback to the team member.
  •  Build long-term relationships with customers and ensure effective customer retention by utilizing all available support resources.
  • Interaction with management, actively involved in floor activities.
  • Maintain Roster adherence, taking escalations in case of chronic cases.
  •  Ensure Business Continuity and Recovery through Risk Assessment.
  • Personality: Communication Skills, Convincing ability, Self-motivated, Accessible, Analytical Skills, Focus on Quality, Target Oriented, Crisis and conflict management, Decision Making, Enthusiastic, High on Integrity, Receptive to feedback, Unbiased.

Ability to commute/relocate:

Bicholi Road, Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)

Experience:

Technical support: 1 year (Preferred)
tele sales: 1 year (Preferred)
total work: 1 year (Preferred)

Language:

Hindi (Preferred)

To apply for this job please visit www.glassdoor.co.in.

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