Indiyaa Distribution Network LLP
Company Profile: – Indiyaa Distribution Network LLP is one of the largest direct response telemarketing company of the world. The Company takes pride in a committed workforce of 1200+ dedicated employees.
Job Descriptions: – Asst. Manager Call Center · Ability to Handle Team Size of 25 to 35 CCEs for Inbound & Outbound process·
- Hiring Organization: Indiyaa Distribution Network LLP
- Post Name: Call Center(Female)
- Qualification: Higher Secondary(12th Pass) (Preferred)
- Job Type: Full-time
- Salary: ₹25,000.00 per month
- Experience: – 2-3 Year.
- Maintain team discipline and actively involved in the performance of the team based on company goals and objectives.
- Motivate team members, setting targets on weekly, monthly basis to promote healthy competition among team members.
- Identification of Individual strengths & areas of improvements; interests.
- Develop and bring the low performers up the learning curves.
- Responsible for call monitoring and providing coaching and feedback to the team member.
- Build long-term relationships with customers and ensure effective customer retention by utilizing all available support resources.
- Interaction with management, actively involved in floor activities.
- Maintain Roster adherence, taking escalations in case of chronic cases.
- Ensure Business Continuity and Recovery through Risk Assessment.
- Personality: Communication Skills, Convincing ability, Self-motivated, Accessible, Analytical Skills, Focus on Quality, Target Oriented, Crisis and conflict management, Decision Making, Enthusiastic, High on Integrity, Receptive to feedback, Unbiased.
Ability to commute/relocate:
Bicholi Road, Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)
Technical support: 1 year (Preferred)
tele sales: 1 year (Preferred)
total work: 1 year (Preferred)
To apply for this job please visit www.glassdoor.co.in.