Jobs in Kandivali

Kd Kingdong Pvt Ltd

Client Service Officer

Full Job Description

  • Manage the chat, phone, and email to ensure the conversion of potential leads into customers
  • Provide customer support via chat, phone, and email
  • Ensure timely delivery of service to customers
  • Clear every query of customers
  • Manage end-to-end client relationships including pitching, negotiation, contracting, billing/invoicing, and payment collection
  • Develop a lasting relationship with the clients
  • Follow up on the qualified prospects
  • Work proactively to provide client marketing needs with the greatest amount of added value by communication
  • Helping determine pricing schedules for quotes, promotions, and negotiations.
  • Able to work comfortably in a fast-paced environment.
  • Retaining Existing Customers
  • Ensuring that the needs of the clients are met so that they are satisfied leads to an increase in the profit of the organization.
  • Should be comfortable with rotational shifts and must be very punctual.
  • Taking Feedback and reviews after the service is done

Job Type: Full-time

Salary: ₹240,000.00 – ₹300,000.00 per year


  • Day shift

Supplemental pay types:

  • Commission pay

Ability to commute/relocate:

  • Kandivali, Mumbai, Maharashtra, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

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