New Job in Ranchi

TATA SIA Airlines Limited

Customer Service Executive

Job Description

Key Responsibilities

Customer Service & Operations

  • Ensure Vistara operates in a safe and secure environment, by complying with internal and external operating standards and procedures
  • Ensure that Vistara upholds high standards of customer service delivery based on guidelines set out by Ground Services Department and Station Management
  • Work closely with service partners (ground handling, catering, engineering, etc.) to achieve flight punctuality and customer satisfaction
  • Administrative duties including mishandled baggage, catering, flight reports and vendor invoice verification
  • Other duties and projects which may be assigned from time to time
Skills/Attributes
  • Good communication skills
  • Willingness to work in shifts
  • Possess an aptitude for customer service
Work Experience
  • Minimum 2-4 years of work experience
Qualification
  • Amadeus knowledge shall be an added advantage
  • Graduate from a recognized university

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