Night Shift Jobs Southampton

Two Saints

Team Leader – Night Support

Job Description

We are looking for an enthusiastic, positive and driven individual to join our team.

You will manage a team of night workers who work with our clients across Southampton. You will love supporting others and helping them to progress and achieve their goals. Your positive attitude towards your work and your team will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.

MAIN RESPONSIBILITIES

  • You will support your team to achieve their potential through regular staff supervision, coaching, training and induction
  • Liaise between the day and night teams to ensure consistent and effective communication
  • You will be involved in the recruitment of staff for your team
  • Manage staff annual leave, plan rotas and organise cover for absences ensuring adequate cover at all times
  • Be proactive in responding and reporting of health & safety issues
  • Oversee housing management support to clients such as taking in rent, reporting maintenance issues and keeping the service clean and welcoming
  • Work alongside the organisations providing the support to clients
  • Supervise room clearance which may include changing bed linen, completing laundry and cleaning tasks
  • Manage incidents through the on-call service, emergency services or by providing assistance
  • Be part of the on call service
  • Maintain clean and tidy communal areas
  • Attend supervision, appraisal, training and meetings as directed which may be outside your normal working pattern
  • Work flexibly across all areas of operation where required and prior notice given
  • Any other reasonable duties required in the interest of the organisation

Values & Attributes

Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.

  • Clear verbal and written English and great communication skills
  • Basic IT and keyboard skills
  • Polite, assertive manner
  • Passion for working in a client/customer facing role
  • Have an interest and genuine concern for homelessness and related issues
  • Experience of working in a residential or institutional or similar
  • Experience of leading a team
  • Knowledge of voluntary and statutory agencies
  • Full driver’s licence and access to a vehicle is a requirement for this role

To apply for this job please visit www.glassdoor.co.uk.