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Oaklands College

Student Support Assistant

Full Job Description

Student Support Assistant
Bank contract / Term Time Only – 37/38 weeks per year
£12.19 per hour inclusive of holiday pay
Based at the St Albans Campus
Hours available; Full time 4 – 5 days posts available

The core working hours for the role will be from Monday, Tuesday Thursday and Friday 9:00am – 3:30pm (Wednesday – 4:15pm)

The hours offered are defined for the academic year, you are paid for the hours you work during term time. As this is a term time only position, hours not worked outside of term are unpaid. Weeks worked would be determined by the support area you work in.

Are you interested in helping our learners achieve their full potential? Oaklands College is home to one of the largest SEN provisions for students aged 16-24 in Hertfordshire. The L.I.F.E provision (Learning for Independence and Future Employment) support a range of learners with S.E.M.H (Social, emotional and mental health), moderate and severe learning difficulties and/or disabilities.

The College also has a specialist department for students with Autism and is accredited through the National Autistic Society (NAS).

Our L.I.F.E student support assistants work with our learners who need additional support and guidance before moving onto another supportive programme, or further education, training and work. Support needed varies from student to student. Our more complex learners may require assistance with personal care, feeding and administration of medication. Experience of moving and handling skills in the work place would be an advantage, as well as familiarity with the use of hoists, although full training will be provided. Our S.E.M.H cohort will be supported following the STEPS programme, a therapeutic approach to promote positive behaviour management.

Although your assistance would be mostly practically based, emphasis is also placed on personal and social education, use of community services, information technology, literacy and numeracy, the development of employability and decision making skills. You will also work with tutors and students in the classroom and in practical activities.


  • Automatic entry into the Local government pension scheme
  • A dedicated and friendly team of professionals who are keen to develop and learn.
  • Excellent CPD opportunities to grow and development through mentorship and coaching.
  • Free onsite parking.
  • Subsidised onsite restaurant.
  • A cycle scheme and discounted gym membership.

We welcome applicants from all backgrounds and communities, and we particularly welcome applicants who are currently under represented in our workforce. This includes but is not limited to Black, Asian and Minority Ethnic (BAME) candidates and disabled candidates.

Job Types: Full-time, Part-time, Zero hours contract
Contract length: 12 months
Part-time hours: 35.25 per week

Salary: From £12.19 per hour


  • Monday to Friday

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