Pets at Home
Store Colleague – Part Time
Our Store Colleagues are critical to the success of our business. They are responsible for exceeding our customer’s expectations daily, ensuring the highest standard of pet care, brilliant operational standards, and building strong relationships with our customers and colleagues.
We will give you the training, skills, and knowledge to provide our customers with service that reflects our goals of being the ‘Best Pet Care Business in the World’.
The candidate we are looking for is:
Passionate about delivering great service
Flexible. Due to the nature of working within a busy retail environment, we need you to have the ability to work a flexible shift pattern across 7 days a week. You will receive a minimum contract of 16 hours, but you will often be required to work more hours to cover busy periods, absences, and holidays.
Experienced in a customer-facing environment
Experienced in achieving stretching targets
Ready to take on 12 months of industry-leading training covering all the key aspects of the role, handling and caring for Pets, Customer Service and Health and Safety.
We reward and recognise our store colleagues in ways that matter to them.
Our benefits reflect our support of your mental, emotional, and financial wellbeing, both now and in the future. Here are some of our benefits which may be available to you:
A discretional annual bonus scheme available to all hourly paid store colleagues.
Paid Holidays: all colleagues will receive at least 28* days paid annual leave, which will rise to 33* days after 2 years (*this includes 8 bank holidays and will be pro-rata calculated on your contracted hours.
The company will contribute at least 3.5% of your salary to your company pension plan, and most colleagues can also take advantage of our salary sacrifice pension scheme too.
Refer a friend. If you recommend a role to someone you know, and they are offered and accept the role, you will receive £250 per placement.
We’ve given all colleagues access to recognise and celebrate your teams and colleagues’ achievements through peer-to-peer e-cards on our online recognition and benefits platform. You can also nominate your colleagues or teams to win colleague or team of the month!
Enhanced maternity, paternity, adoption and shared parental leave.
An additional day’s paid leave for your Birthday.
An additional day’s paid leave to welcome your new pet into your family, which we like to call your “Pet-ernity” day! (if you have a new dog, horse, or cat in the family).
An additional day’s paid leave to carry out Your Better World Pledge day, which enables colleagues to provide significant value and non-financial support to pets, people and our planet within their local community.
An additional week’s paid leave (pro-rata) to celebrate your wedding or civil partnership.
A gift from us if you are expecting or adopting a baby.
To apply for this job please visit www.glassdoor.co.uk.